I've noticed a common bias that shows up in some villagers: they believe that the staff of ktalk are stupid or uncreative. They'll look at the way things are run and identify inefficiencies or bad systems, and decide that those conditions exist because of dumb decisions on the part of founders or employees.
This is a bad belief to hold. In truth, the decisions enacted by the management are usually founded and run by intelligent people making smart and logical decisions. That doesn't mean that all the decisions they make are necessarily the right ones, but they're rarely a function of outright stupidity.