Your time matters, kwanza kama you are providing products that cost a fortune to support. 80% of your clients are probably the ones complaining the most and spending less on your products. The 80-20 rules works.
Kenyans have the shittiest business acumen. Unaoata msee amelia sana watu hawabuy kwake, unaaaua kumsupport. Later on when you are inquiring more about the product, all you are given is blueticks.
Ni ukweli. Ghaseer inabuy movie moja ya 30 bob inataka umuonyeshe trailer 15, halafu mchambue each ni kama thesis ya Ph. D. Unaeza dhania anataka ku-buy rare art pale Sotheby’s. On the other hand, bazu anaingia, anagongesha rwabe hapo kwa meza ya display na kusema “niekee latest movies/series za hiyo pesa. Mix action, investigative, na comedy”. In 15 minutes ashachukua flash yake akajipa shugli.
Higher price higher quality doesn’t work. I mean one who spends 1M on a product amefanya research poa sana and knows the limitation za what he is getting. He will complain less, than ule amubuy cheaper an hajui how the damn thing works, always expecting more from it
You’re contradicting yourself. First you claim Higher price higher quality doesn’t work then you you make a U turn and say One who spends 1M on a product amefanya research poa sana and knows the limitation za what he is getting. He will complain less…
The problem with Kenyan businessmen/women is arrogance and thinking that they are there to do you a favour. Unaenda Kwa Duka fulani unakuta kimama hapo kiko kwa simu kinajifanya hakikuoni. She takes almost five minutes to talk to you and her tone and attitude is one that totally puts you off. Anasahau umepelekea yeye pesa yako.