Help a nigga

@Deorro & other IT gurus here, I urgently need some help. I have a laptop that uses Windows 10 that has totally refused to successfully boot beyond the password interface. Jana mimi na ufala mob I downloaded some software that I think had a virus and since I shut it down jana, I’ve been unsuccessful in using it. What might be the problem and how do I solve it?

If it needs formating, how can I instal Linux Mint coz that’s the OS I have at the moment? Najua Linux needs Windows for successful installation, so I am just curious.

you don’t need windows to install linux distros, you can install them the same way you install windows.

have you tried booting to safe mode or system restore to a day before the problem occured?

how do I do it coz after putting password it goes blank?

Jimmy_m kuja haraka

longest umengojea ni how long?

1 hour

Problem with the windows updates, did not complete updating 100%

I’ve been able to start it in safe mode but the same issue persists.

How do I correct it

If you have the windows 10 disk,try boot with it and look for option of restoration

By same problem you mean, blank csreen after the login screen, ama?

when trying system restore too pia iliitisha password na kukataa?

absolutely

i’ve not tried system restore

i only have Linux at the moment

Restore it to the previous successful boot. IT gurus kunjeni pls…

Is Linux a dual boot or within windows OS?

I have it in a disc

I had been having the same issue with my laptop. Here’s my kienyeji way of sorting it out every time it happens.
Let the laptop boot kawaida until it gets to the blank screen. Then shut it (like close it the way you would if someone walked in on you while watching adult movies) and it will immediately go to hibernation mode. Leave it for a few hours in that state and after a while it will completely shut down on its own.
Once this has been done, boot it kawaida and viola…your login screen will be back.

login is there but after putting password naona giza… let me try system restore saa hii nione itakuwaje