How to deal with safaricom

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Ole masai

Village Elder
#6
Its about time someone came up with a class action suit against these fuckers. They should assume a certain level of responsibility when you send money to a wrong number and it is withdrawn. It is very frustrating when you hear how quick they are to evade any responsibility at all.
 

Deorro

New Villager
#8
Its about time someone came up with a class action suit against these fuckers. They should assume a certain level of responsibility when you send money to a wrong number and it is withdrawn. It is very frustrating when you hear how quick they are to evade any responsibility at all.
lakini si Safaricom shows you the name of the recipient for like 15 seconds before the transaction is confirmed? kusoma ni shida ama mnataka nini tena?
 

kev

Village Elder
#9
Setting a bad precedence..mtu akiwa na thao yangu pia naweza sue...this will be a long litigation process even where done to a mighty safaricon company
√Duty of utmost care on your part(kwani ukituma ulikuwa unaangalia wapi)
√Frivolous
√Vexatious
√Waste of time
My opinion though
 
#15
Me thinks that Safaricom should do more. Say like 1. If the guys withdraws anapewa notice ya 72 hrs arudishe la sivyo anakuwa listed na CRB.

2. his name is blacklisted from future transactions with Safaricom be it Mshwari, Mpesa, Ikoa jahazi,you name it.

3. His name forwarded to DCI for certificate of good conduct application rejection
 

vuja de

Village Sponsor
#17
Me thinks that Safaricom should do more. Say like 1. If the guys withdraws anapewa notice ya 72 hrs arudishe la sivyo anakuwa listed na CRB.

2. his name is blacklisted from future transactions with Safaricom be it Mshwari, Mpesa, Ikoa jahazi,you name it.

3. His name forwarded to DCI for certificate of good conduct application rejection
What if someone uses this to frame you? I send you money as payment of a business deal, or kulipa deni, then I report you
 
#18
What if someone uses this to frame you? I send you money as payment of a business deal, or kulipa deni, then I report you
within 72hrs you can go report to the police regarding the case and circumstances. by then you'll av called safaricom and told them about the ongoing case
 
#20
lakini si Safaricom shows you the name of the recipient for like 15 seconds before the transaction is confirmed? kusoma ni shida ama mnataka nini tena?
The waiting time was even increased to 25sec and to cancel transaction u can press any number.
Yaani for 25 seconds umezubaa tu unaangalia pesa ikienda kwa wrong number.Safaricom cant be accoutable kwa upus yako remember they dont retain your money sio kama bank, all they do is transact.
 
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