I made a very precise order of a 6x6 duvet cover (screenshot from my order clearly shows):
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Jumia made a delivery for a 5x6. I tried to return it but they insist that I made an order for a 5x6
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Shitheads!! Itabidi niwakome!!
I have also used Masoko from Safaricom. Their services are more fluent, except that their online shop is disorganized, with an inefficient search algorithm and a smaller selection of items.
Pole sana. Jumia page that deals with warranties is intentionally unclickable and for that reason alone I will not buy anything from them hata kama they’re selling at lower prices than others
There are items you should never buy online based on a photo and a 50 word description.Textiles, for example. Zinawezekana kuja tushtue ni nylon au plastic
I have bought from Masoko, Avechi and some other FB-based sellers. I have ordered and cancelled orders from Jumia twice. I have bought from Kilimall twice but ilikua na delay kiasi juu ya kuinvolve G4S as their collection points. I have been shortchanged thrice (fake fake phone by one FB seller, faulty lappie by another FB seller, faulty bluetooth earphones by Skygarden though naonanga kama ni rider aliexchange on the way). I have enjoyed products from Masoko and Avechi and only one FB seller. So far Avechi and Masoko get 4/5 from me.