Kplc, abnormal power bill

Ubongo

Village Elder
#1
It seems over the last two months, their system has been down, I have been trying to access my account to know the amount I am due to pay but they have not been responding.Knowing that I will still pay them, I have been paying the normal bill that they used to send me, only to be slapped with a bill of 4k ,I don't know whether to download the Mpesa statement and take to the branch for deductions or to pay the bill.
The power man insisted to my Waiguru that I first for pay the bill.
How many have experienced my problems, what should I do
 
#3
It seems over the last two months, their system has been down, I have been trying to access my account to know the amount I am due to pay but they have not been responding.Knowing that I will still pay them, I have been paying the normal bill that they used to send me, only to be slapped with a bill of 4k ,I don't know whether to download the Mpesa statement and take to the branch for deductions or to pay the bill.
The power man insisted to my Waiguru that I first for pay the bill.
How many have experienced my problems, what should I do
readings on your meter. If they took the correct reading, which i doubt, then they wont retract the bill. check the reading. They once slapped me with a 10k bill while in reality i owed 2k. I complained to them and they asked me for the current reading and billed me correctly. after all readings are cumulative.
 
#5
They recently changed their billing system and many people were given wrong bills, No bills at all or payments not reflecting. Just visit your local office and sort it out, otherwise those in field wata disconnect and it will cost you to get it back.
 

LeoK

Village Elder
#9
This month alone they sent me three different bills. Paid one (first one) . decided let them do way they want. Kama ni kortini sawa coz you will not cut my power when I don't have a debt. System my ass.
 

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