People with hardware and retail knowledge,please help.
I have this HP Laptop that I bought along the numerous Kimathi Street computer shops.
The laptop first developed a problem after scrambling it's OS and giving me a "memory management error" that did not self repair even with repair tools, Recovery and other numerous ways from YouTube University. Nikaipeleka pale duka and those buggers formatted the laptop and reinstalled win10 without asking me thus I lost all my files and movies.
2 days later nawasha laptop na kitu inawaka screen nusu. The damn thing's screen is two thirds grey. However, niki-connect na HDMI, the TV displays the screen correctly thus am sure it is not a case of a blown up GPU. I am hoping it is just a disconnected cord that I can fix. The seller has blocked me after calling him and explaining the situation and am in no mood to kufuatana na mjinga.
Shida ni, the laptop scrambled itself and then destroyed its LCD(sikuangusha).
Nimeangalia Serial Number nikaona iko na warranty ya HP imebaki 3 months.
Swali ni je, is there a HP care center that can repair my laptop for free in Kenya?
Kuna LCD cheaper than 6500/= incase HP refuses to repair it?
It is a HP y001ax. It has a AMD A8 7410, 1TB HDD, 8GB RAM, 2GB R7 M440 GPU and win10 pro. Hii kitu is still going for 800$ abroad so I cannot simply sell it to the dead laptop people for 8K as they say. 8GB RAM is already 7K plus 1TB HDD,hiyo ni 15K.
Saidieni tafadhali
I have this HP Laptop that I bought along the numerous Kimathi Street computer shops.
The laptop first developed a problem after scrambling it's OS and giving me a "memory management error" that did not self repair even with repair tools, Recovery and other numerous ways from YouTube University. Nikaipeleka pale duka and those buggers formatted the laptop and reinstalled win10 without asking me thus I lost all my files and movies.
2 days later nawasha laptop na kitu inawaka screen nusu. The damn thing's screen is two thirds grey. However, niki-connect na HDMI, the TV displays the screen correctly thus am sure it is not a case of a blown up GPU. I am hoping it is just a disconnected cord that I can fix. The seller has blocked me after calling him and explaining the situation and am in no mood to kufuatana na mjinga.
Shida ni, the laptop scrambled itself and then destroyed its LCD(sikuangusha).
Nimeangalia Serial Number nikaona iko na warranty ya HP imebaki 3 months.
Swali ni je, is there a HP care center that can repair my laptop for free in Kenya?
Kuna LCD cheaper than 6500/= incase HP refuses to repair it?
It is a HP y001ax. It has a AMD A8 7410, 1TB HDD, 8GB RAM, 2GB R7 M440 GPU and win10 pro. Hii kitu is still going for 800$ abroad so I cannot simply sell it to the dead laptop people for 8K as they say. 8GB RAM is already 7K plus 1TB HDD,hiyo ni 15K.
Saidieni tafadhali
