Please help

Hello wadau,mwaze niko na jambo la dharura,my reapected sayona is misbehaving,like nimenotice that ukiconnect thumbdrive,inaplay like 3seconds ivi before it produces some funny noise alafu inajizima…imenifanyi ivo like 3 times sa nimesare…what could be the problem? Below is the attached product in question[ATTACH=full]268775[/ATTACH]

Imechapa nunua ingine.

Call Denis 0729 407518 Sayona Customer care center

Vile jamaa wa West Africa amekushow hapo juu

Thanks for directing help

Acha kunishtua