Sick Woman Ejected From Plane Moments Before Take-off Stranded at JKIA. Hii Jubilee AKI

General
1

A sick Kenyan woman seeking specialized treatment was ejected from an Etihad flight to India on Sunday moments before the plane took off from JKIA.

This is the second time the woman has had the experience as she sought treatment outside the country. The first time was on Tuesday when the airline did not allow her to check in.

Wangare Ndumia, together with her sister Ann Ndumia were asked to vacate their seats and leave the plane after the flight attendants allegedly got a call with the directives questioning her fitness to fly prompting the security personnel to ask them to get out of the plane.

Ann unsuccessfully tried to engage the airline officials to allow her to fly. She maintained that she was stable enough to partake the journey for the treatment that she so much needed.

https://www.kenyans.co.ke/files/styles/article_inner/public/images/news/sick_woman_1.jpg?itok=MkdlVihSWangare Ndumia, together with her sister Ann Ndumia at Jomo Kenyatta International Airport (JKIA)
The airline officials, however, insisted that she was unfit to fly.

The differences between Ann and the flight attendants began when she asked for her sister to be allocated a favorable seat with sufficient leg room in consideration of her condition.

Her right leg is secured with screws and metal bars due to a condition of loss of bone mass and it cannot bend.

They also had in their possession an authorization letter from National Hospital Insurance Fund (NHIF) signed by Dr Samson Kuhora. It indicated that Wangari has been diagnosed with severe osteomyelitis (infection of the bone) and large bone loss of the distal left femur as a result of a fracture and had been referred for insertion of mega prosthesis at BLK Hospital, New Delhi.

“NHIF has reviewed this case and is undertaking to pay up to Ksh500,000 which is equivalent of USD 4,921 for the procedure including investigations related to the primary reason for travel," read the letter.

In the first instance, Ann wondered why they were being given the bad treatment by the airline since it could not refund them the money they had paid for the journey. With teary eyes, she stated, “And they refused to refund us the cash we paid a total of Ksh116,870.”

In a report by The Standard, the airline placed the blame on a local booking agent known as Prudential Travels. It addressed the agent stating, “For all medical reasons travel you ought not to issue tickets before medical clearance with a fit to fly remark.”

The airline also indicated, “Kindly note your ticket was within 24 hours we cannot cancel, only airport taxes can be reversed and a credit note issued under the same passenger names. No cash fund is given on Air Arabia. You may cancel the inbound flight.”

While trying to secure another flight with the same agent, Ann informed that she was asked to pay Ksh 50,000 more but she only had Ksh 25,000. She made a deal with the agent to pay the balance as soon as they returned from India.

https://www.kenyans.co.ke/files/styles/article_inner/public/images/news/ticket_2.jpg?itok=CpqG6_N9Airline tickets for Ann and Wangari
It was at that point that the agent secured the flight with Etihad to Delhi via Abu Dhabi, scheduled for Sunday at 2:15pm.

The agent ensured that all the medical documentation for Wangari was in order this tie round; signed by one Dr Diane Mclvor of Etihad.

The airline officials, after having security personnel removing the two from the plane, however, gave an explanation stating, “We called Medilink, which is the global agent on medical issues for all airlines based in Singapore and they said she was not fit to travel.”

The airline official in charge also claimed that Wangari was apparently in serious pain when she was being assisted to board the plane. Ann quickly replied saying, “But she is sick. What did they expect her to do?”

Wangari was a victim of an accident in 2017 that left her hospitalized for a whole year.

https://www.kenyans.co.ke/files/styles/article_inner/public/images/news/jkia-planes.jpg?itok=tR38MOreA view of Jomo Kenyatta International Airport (JKIA)

2

[ATTACH=full]229981[/ATTACH][ATTACH=full]229982[/ATTACH][ATTACH=full]229983[/ATTACH]

3

Maliza story, nangoja nione mahali Jubilee wameumiza huyu mama

4

Jubilee wame wachilia huyu mama… Yani akona pesa na hawezi enda matibabu?

5

Blame is on the airline

6

I feel pity for this woman.
But truth be told, no pilot will leave the ground with a passenger writhing in pain. It’s sad but its the truth.

Passengers getting sick on flight often cause unscheduled landings and time disruptions.

This patient and her sister were not fully informed. When asked about her sister screaming in pain, she says, “But she is sick. What did they expect her to do?”
They should blame the travel agent.

7

kwanza sana uncle ruto,lazima iwe spinned ndio awekwe kwa mix

8

Nimesoma 10× nikiangalia Jubilee na sioni kitu

9

:DAchukue air ambulance?

10

KQ. Direct flight. Have a doctor or nurse to escort.

11

Jubilee wameachilia thuraku ifukuzwe kwa ndege.

12

Majority of the population do not know how the airline principles work.
Taking a flight is not like jumping on a matatu with your gunia ya mboga impromptu.
Different circumstances require different care and approach.
For this lady’s case, she was supposed to be booked on a stretcher, that would be fitted on board as her situation suggests.
This is a bit extreme but her situation leans more towards a stretcher, even her pictures clearly show her seeking comfort horizontally on the ground.
That said, her travel agent tried to help her because booking a stretcher on a flight, translates to paying for 6 seats on board or 9 or 12 depending with the type of aircraft.

13

Uncle ruto ndio amechukuwa hiyo 100k ajenge nyumba ya kuku kwake ama…

14

hospitali mbovu necessitating her going to India. Siku hizi hata public hospitals hazina dawa.

@Motokubwa mwambie nimecomment asiogope. Hawa wakalenjin wamenipiga ignore juu ya uoga.

15

I remember the dynamic duo in 2013 saying how they will build world class hospitals, stadiums, film schools, allow betting services to pay for health care like this instance here as well as pay for film production, scholarships etc …

Big Ted hapo gangari na suti mpya speaking all the English he could master with video presentations of the new Kenya.

Kumbe a few years later man Gathecha na sis yake wangerarua 5 mbirrions na walete container bonoko…

Naye bibi ya Gathecha ni kukimbia kimbia tu ati sijui beyond zero… how much has she raised anyway?

Hio 5 mbirrion ya afya scandal haiwezi saidia patient kama huyu hapa juu? Hio 5 mbirrion haiwezi jenga cancer ward KNH?

Saa hii hakuna madawa…

Anyway. Na 2022 Big Ted atachipuka tena na video zake. A newly minted billionaire himself. Na maongo mpya.

16

Ethiopia airlines are very friendly even with sick people.

17

In what sense? Once you’re 40K feet off the ground your problems become the airlines problems,diversions and return to field /parking…which cost alot are sorted. But ukiingia ndege na mashida kabla ukae,they have every right to kick you out. Try travelling while super intoxicated ndio utajua

Etihad flies an A320 out of nairobi,kama ushapuruka then you’d know how small that tube is,that woman needed a stretcher,which is fitted at the last rows,consider that they should have made prior arrangements for that and bila insurance no hospital will foot the bill,usisahau kuna viti zimelalishwa for the stretcher…you buy those extra seats .if she was wheelchair bound that could have been different,a bulk head seat would have sufficed. The airline will never take that blame.mlitaka awekwe kwa cargo ama?

You are godamn right.

18

If you are bed-sick, book 1st class only otherwise onge.