This customs entry number does not exist!(KRA/NTSA)

[Thegoose]

guys how do you deal with This customs entry number does not exist! in NTSA systems after paying duty 2 days ago for a vehicle during clearing

 

[Chinja]

Go to NTSA Upper Hill office and speak with their customer care. Carry all relevant documentation.

 

[pipinono]

guys how do you deal with This customs entry number does not exist! in NTSA systems after paying duty 2 days ago for a vehicle during clearing

This is a normal occurrence. Fanya vile umeambiwa hapo juu. Carry with you the Customs entry and the KRA payment slip plus proof of payment.