Tv database empty

digital tv says this… how do you solve?

Kama unatumia receiver na uko na satellite dish installed check cable is plugged into the “LNB In” connector on the DTVS receiver

Otherwise,

-finya “Menu” button on the teefee remote.
-Select “Installation” and press OK button.
-Use the “Down” button to move to “Factory reset” and press OK button.
-utaitishwa password, press the “0” button four times.
-A message will appear asking if you want to “Factory reset”. Highlight “yes” finya OK button.
-Ka message katatokea ‘receiver is resetting’ and the initial setup screen will appear.
-receiver itarudi default state from where you can carry out the installation.

Hio yote ikikataa peleka dish waangalie signal haijachapa. Either your LNB may have a fault or the dish is not pointed correctly.

ni syinix, hakuna place naona installation

hapo kwa setup but even after searching sioni kitu

Pole mzae,hapo ndio akili yangu imepigia lock